We are pleased to announce that The Move Master is now ISO 9001:2008 certified for its quality management system. The achievement is one we are particularly proud of as it demonstrates our commitment to providing the highest level of service to our customers and further establishes The Move Master as a leading expert in office moves.
It is also a significant milestone in our continual efforts to improve and reflects our on-going investment in development and process maturity.
ISO 9001 is a family of standards for quality management systems and is designed to help organisations ensure that they meet the needs of customers and employees. It also recognises that our policies, practices and procedures ensure consistent quality in the services we deliver every day to our customers.
The ISO framework we feel will bring genuine value to our customers, rather than focusing on the accreditation for the sake of it.
Achieving the standard involves many hours of work and preparation. Internal policies and processes are now aligned with ISO standards and employees have on-going training and internal audits to ensure we deliver at the highest level.
ISO 9001:2008 applies to all parts of our business. What’s more, levels of excellence will only improve over the long term with future audits in-house and further external audits due over the next twelve months.
Producing quality work is a key priority for us at The Move Master to ensure all our customers have a seamless move, move in on the agreed date, everything works and we deliver what the customer sees as crucial to the success of their move.
The ISO accreditation shows just how far we’ll go to ensure the best quality of work for all of our customers and we’re proud of what we’ve achieved so far.