Callnovo, a leading Chinese call centre provider, has announced that it will be proactively reaching out to property developers in order to help them attract more customers from China.
Investors from China are committing billions of dollars to projects around the world. Regulatory restrictions at home and concerns that the Chinese property market is overheating are spurring companies to venture outside their country for the first time and look far afield for real estate opportunities.
China’s direct investment into international real estate in 2013 has already surpassed the total amount spent in 2013 as Chinese capital floods into global property markets.
According to a report by Jones Lang LaSalle, Chinese offshore real estate investment is up 25 percent through the end of the third quarter, compared to the same period in 2012. The real estate consultancy reports that Chinese offshore real estate investment volumes for 2013 have exceeded US$5 billion, already up on the old record of US$4 billion in 2012 full-year.
“By working with us, those involved in selling real estate will be able to communicate with prospective Chinese customers in a language they understand – theirs” commented Marc Jarrett, Callnovo’s Business Development Manager. “It is common knowledge that Chinese Institutional Investors and high net worth individuals are actively seeking out property investments overseas. Realtors and developers who do not communicate with prospects in Cantonese or Mandarin are therefore depriving themselves of potential sales opportunities with Chinese investors”.
Established for over ten years and employing more than 3000 call centre agents , Callnovo has grown to become one of the leading contact centres and works with a wide range of clients ranging from SME’s to large multi-nationals, and their professionalism has been widely recognized throughout the industry.
Chinese prospects can call a local Chinese number supplied by CallNovo, and calls will be answered by a Chinese call agent who has been briefed about the client’s property or development. Inbound enquiries translated into English are then made available to the client.
Callnovo also offers a wide range of value added powerful features , such as open-source CRM, remote screen monitor, IVR, multiple-way calling, conference room, agent call live monitor or live whisper, Ads-source tracking, queue analysis, cloud-based spreadsheet, and much more – all at no extra cost.
“We look forward to working with Real Estate companies throughout the World who are interested in securing more sales from Chinese investors. Those that do will be in a much stronger position to capitalize on the enormous opportunities afforded by this colossal market” concludes Jarrett.