Gateshead Council have worked with TotalMobile since 2000 and use the TotalRepairs solution to generate jobs for their Local Environment Services team (LES). These jobs include public works on Council buildings such as repairs and gas servicing as well as the inspection and maintenance of highways.
Gateshead have announced that they have completed their 1,000,000th job using the TotalMobile’s Solutions. In 2009 the Council procured the TotalMobile App Platform for 55 operatives to replace paperwork and improve efficiency.
To mark the occasion, TotalMobile will be making a donation to a charity chosen by the team member who raised the order and the team who completed the job. The 1,000,000th job raised was a blocked drain; the job was completed by Steve Beggs and Tony Swailes on 18th March. The team selected local football club Killingworth Rockets to receive the donation.
Highways and Purchasing manger at Gateshead Council, Chris Tearney, said: “Our Total Works Order Management system is now used by our Building Maintenance, Highways, Security and Facilities Management sections. We have recently resurrected our Mobile Working solution for cyclical maintenance and are extending it to our Highways operations. We are looking forward to upgrading to TotalMobile 5, I have tested it on my iPad and find it very user friendly and easy to use.”
