Telecoms firm Pure Comms has struck a deal to roll out a major infrastructure package for retail giant the Co-Operative Group.
The company, which has offices near Bristol and in Cornwall will provide the telecoms infrastructure to power promotional videos in 400 Co-Operative stores across the UK.
Co-operative were previously using a household name for its connectivity and telecoms but this major tier one carrier was delivering on only 25 per cent of installations, with many of the solutions poorly managed and incorrectly configured.
Pure Comms have surpassed expectations, having achieved a 100 per cent success rate on 100 shops already; with the full 400 nationwide stores set to be completed by the end of the year.
Matt Bond, who is European Head of Systems Design at Mood – the company that has worked with Pure Comms and Co-operative to deliver the project says that it is rare to see such a combination of first class service and state-of-the-art technology.
He comments: “We are delighted with the service Pure Comms is providing as we are already saving time and money. It is rare that we meet a company that actually exceeds the level of service it sets out to provide.
“We have been so impressed with the whole Pure Comms team and their hard work and exceptional service.”
The new contract represents a major milestone for Pure Comms and adds to the growing list of high-profile businesses and organisations who have switched to its services, which also includes Bristol Airport, auctioneers Bonhams, BWOC, Britannia Windows and Bristol-based recruitment firms JJF Fox and Opus.
Rob Vivian, Managing Director of Pure Comms comments: “Landing the Co-Operative as a client demonstrates the quality and integrity of what we are offering. We’re committed to providing a state-of-the-art service and build solutions around our clients rather than a one size fits all package. We may be more expensive, but once again this proves that you get what you pay for.
“You can go with a cheaper provider but you end up paying more in the long run, due to downtime and constant technical troubleshooting.”
